When Disaster Strikes,
You Don’t Want to Wrestle with Insurance Claims.
Water Damage. Storm Damage. Mold. These are some of the reasons that we have homeowner’s or renter’s insurance in the first place. But when the time comes to account for costs of cleaning and repairs, submit claims, and deal with representatives, it can be too much.
Whitehall Cleaners and Restoration makes the insurance process as easy and as painless as possible. Not only are we a 24 Hour Cleaning and Restoration service, but we handle many of the subcontractor and insurance claim steps ourselves. We are available for a phone call 24/7 for emergencies, and we stick with you from the beginning of your problems to their resolution and your satisfaction.
The Insurance and Payment Process
Once we assess the damage and control the situation, we’ll get into the cleaning and remediation (where necessary). However, what happens next depends on the situation. Whatever happens, we can help.
● If you need additional assistance with damage or services outside of our expertise, we will help you find a contractor (or one of our subcontractors) that can help. We have an extensive network of contacts in the Columbia area who work with us to help clients in need.
● We work closely with insurance companies and relief programs. If it is your insurance company, a representative of that company, or the National Flood Insurance Program, we can provide information and support to work directly with them to resolve payment.
● We will also, when applicable, directly bill the insurance company and work through their agents, rather than putting the burden of payment negotiation on you and your family.
Once we start work, we see ourselves as partners in solving your problem. We want you to know that you have someone on your side.
The Whitehall Guarantee
We offer a 100% guarantee of satisfaction workmanship on all our services. We fully believe in the quality of our cleaning services. We also only hire the best technicians in the business. Our experts are not just experienced in cleaning and restoration but come ready to make customers happy with excellent customer service.